Terms of use.
WEBSITE TERMS OF USE
EllieandKobe is a company registered in England and Wales under company number 12277579, with its registered office at Flat 15, 41 Church Road, Croydon, CR01SG and with VAT number GB 378285156 The Company operates the website: ellieandkobe.com
The Website
The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website . We may update the Website and/or change the content on it at any time.
If you are a Registered User, you are responsible for making all arrangements necessary for you to have access to the Website and you are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and that they comply with them.
The Website and the content on it are provided for general information purposes only. They are not intended to amount to advice on which you should rely.
Your account and password
You will need to register an account with us on the Website in order to access certain services available on the Website Account. Once you register an Account, you will be a Registered User.
If you register an Account, you will be asked to provide certain information (such as your email address) and to create a password, as part of our security procedures. You must treat the password as confidential and you must not disclose it to any third party.
We have the right to suspend any Accounts and/or passwords, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
If you know or suspect that anyone other than you knows your Account login details, you must immediately notify us at ellieandkobe@hotmail.com.
General
You agree not to (and must not allow anyone to):
use the Website for any commercial or political purpose;
engage in any activities through or in connection with the Website that: (i) harm, or attempt to harm, any individuals or entities; (ii) are unlawful, offensive, obscene, lewd, lascivious, violent, threatening, harassing, scandalous, inflammatory, pornographic, profane or abusive; (iii) violate any right of any other party; or (iv) could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law;
except as permitted by applicable law, decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, hidden text, or algorithms of the Website by any means whatsoever or modify any software (in either object code or source code) or other products, services, or processes accessible through any portion of the Website;
engage in any activity that interferes with a user's access to the Website or the proper operation of the Website, or otherwise causes harm to the Website, us, or other users of the Website;
interfere with or circumvent any security feature (including any digital rights management mechanism, device, or other content protection or access control measure) or any other feature that restricts or enforces limitations on use of or access to the Website or any content on the Website;
harvest, scrape, or otherwise collect or store any information, including personal information, from the Website;
attempt to gain unauthorised access to the Website or other computer systems or networks connected to the Website; attempt to probe, scan, or test the vulnerability of a system or network; or attempt to breach security or authentication measures without proper authorization;
use the Website to transmit information that is in any way false, fraudulent, or misleading;
monitor, gather, copy, or distribute any content on the Website (except as may be a result of standard search engine activity or use of a standard browser) by using any robot, rover, bot, spider, scraper, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind;
remove any copyright, trademark, or other intellectual property or proprietary notices or legends contained in content on the Website;
copy, modify, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate, or transfer to any other party or website, or otherwise use or exploit the content on the Website in any way for any purpose except as specifically permitted by these Terms or with our prior written consent;
insert any code or product to manipulate the content on the Website in any way that adversely affects us or attempt to interfere with service to any user, host, or network; and
otherwise violate these Terms.
Delivery
The costs of delivery to you, as well as any delivery restrictions, will be as displayed to you on the Website before you place your Order.
We will provide you with delivery tracking information if available after the Order has been placed in a Confirmation Email.
If you have provided the wrong delivery address and your order has not been dispatched please let us know and we will happily cancel your order with a full refund so you can reorder with the correct delivery address. If your order has been dispatched we cannot offer a refund, unless the item has been returned back to us unused we will refund you the item cost but not the shipping cost. If you would like the item to be resent you will need pay the new shipping cost.
See full delivery breakdowns at Shipping & Returns
VAT
The prices for the Products and delivery (if any) are set out on the Website and are inclusive of VAT at the appropriate rate. If you order any Products for delivery outside the United Kingdom, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. We have no control over these charges and cannot predict their amount. You are responsible for payment of all import duties and taxes. Before placing your Order, you should contact your local customs office for further information.
Discount codes
When using a coupon or promotion code, only one can be applied to your Order at a time. Once the code is applied, the subtotal of your Order will be adjusted. If it is a delivery promotion, as long as the correct delivery method is selected, the cost of delivery will be adjusted. Please make sure that you review and understand the promotional details to confirm your Order qualifies for the applicable promotion.
Refund payments
We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement. see return policy at Shipping & Returns
How to Contact Us
To make a query, raise a concern, please contact us at ellieandkobe@hotmail.com or at Contact